FAQ

What is Polygled?

Polygled is a social network for those who want to learn a language while communicating and for those who prefer to learn a language with a teacher.

Here you can easily find someone, who knows the language that you learn and at the same time learns the language that you know.

You can find each other in Polygled, share knowledge about your native language and learn a language absolutely free of charge, while just communicating.

Teacher and student can easily find each other here.

If you are ready to pay for the lessons, then sign up for a lesson to a tutor that suits you and start learning.

How can I sign up for Polygled, if I just want to chat?

Just find the "Sign Up" button on the website or download the mobile application.

If it is convenient for you to sign up using the phone, please enter its number using your country code. We will send you an SMS within a few seconds. You will need to enter the numbers therefrom.

If it is convenient for you to sign up using the e-mail, enter it in the appropriate field and create a password for yourself to access. Remember it (including doing so on the device from which you are logging in), you will need to enter it to log in the Polygled in the future.

In addition, you can sign up by logging in through your account on social networks (FB, Google, VK).

Fill out a minimum of information about yourself and we welcome you to the Polygled community.

You can edit information about yourself and fill your profile more fully by clicking/tapping your profile image.

How can I learn a language using the Polygled?

There are many options!

Find someone, who knows the language that you learn and at the same time learns the language that you know. Share your native language knowledge by chatting and playing our games to help you find common topics of conversation and improve your language skills.

Find someone who learns the same language that you learn and invite him to study it together.

Remember that you can not only chat, but also use audio-video communication.

You should know that all this is completely free-of-charge.

But if you prefer classes with a tutor, you can find someone who is right for you. Make enough money in your account to pay for tutor services and book a lesson with him.

How to select a chat partner?

Go to the "Conversation Partners" section and use filters (in the mobile application they are in the upper left corner, on the website you will see them immediately after entering the "Conversation Partner" section). The result of the filtering will be those whom you need.

After clicking/tapping the “Schedule” button, you can send a request for communication to the selected chat partner, having specified a convenient time and day for you. After the chat partner selected by you agrees on the time, it will be reflected in the calendars of both of you.

Or start chatting right now!

Send a message by clicking/tapping on the button (the paper plane icon) or click/tap "Call" if you are ready to talk to him/her right now. You no longer need other messengers, Polygled offers you the opportunity for audio-video communications.

It would be great if you filled out your profile completely. This will help someone to find you, also using the filters.

How can I block a user?

If your conversation partner behaves incorrectly, then you should inform us about it.

Log in to his profile and using the "complain" button ("!" In the mobile application next to the photo) you can tell us about the problem in communicating with him.

For him, communication with you will be unavailable at once.

We will consider your complaint and pay attention to the behavior of this user in Polygled.

Why do you need the "Quick Chat" button?

In the "Conversation Partners" section there is a surprise button of "Quick Talk". With it, you can find a conversation partner faster than you thought!

By clicking/tapping it, you call someone who is online and who matches your interests.

What is Polygled games?

We wanted to help you find topics for communication with a new conversation partner and came up with a few games.

First, you should call your conversation partner (click/tap on the "Call" button), then click/tap on the "Games" button in the lower left corner and melt the ice of the first conversation by selecting one of them.

How to select a teacher and to book his lesson?

Go to the "Tutors" section and use filters (in the mobile application they are in the upper left corner, on the website you will see them immediately after entering the "Tutors" section).

The result of the filtering will be the one whom you need.

Pay attention to the rating.

Go to the profile of the Tutor that you liked, there you will see a time when he can conduct a lesson with you.

Mark a time convenient for you and send a request for a lesson.

Remember that you need to have enough money in your account to pay for tutor services (active link to “how do I pay for a lesson” in the FAQ). With insufficient funds on your account, a lesson can not be booked.

After the lesson is over, do not forget to grade the tutor, take part in the formation of his rating.

How can I pay a tutor for a lesson?

You must have enough money in your account to pay for a tutor. With insufficient funds on your account, a lesson can not be booked.

To replenish your account with Polygled, you need to click on the "USD" button under your profile picture in the mobile application or in the "Balance" section in your profile menu on the website (or $ icon next to your profile picture). Next, you need to click on the "Recharge" button. The recharge is possible with a Visa Card, Master Card and Pay Pal.

After the lesson has taken place in Polygled, its cost will be deducted from your account.

Remember that, if your tutor cancels the lesson, we guarantee that you will get your money back to your account. If the lesson is cancelled less than 2 hours before the beginning, the tutor will be fined for a lesson's cost.

If the lesson is canceled at your initiative less than 2 hours before the beginning, it's cost will be withdrawn from your account as a penalty.

How should I use Polygled, if I want to teach a language and get paid for it?

You need to register as a tutor (choose the right “Tutor” button, by defining your role during registration).

Just find the "Sign Up" button on the website or download the mobile application.

If it is convenient for you to sign up using the phone, please enter its number using your country code. We will send you an SMS within a few seconds. You will need to enter the numbers therefrom.

If it is convenient for you to sign up using the e-mail, enter it in the appropriate field and create a password for yourself to access. Remember it (including doing so on the device from which you are logging in), you will need to enter it to log in the Polygled in the future.

In addition, you can sign up by logging in through your account on social networks (FB, Google, VK).

Fill in your profile, indicate the cost of the lesson (at least $10) and free time for lessons. Be ready to accept applications for a lesson from students.

If you attach photos of your diplomas and certificates to your profile, then we will check them and assign you the status of "professional".

If you do not have documents confirming your pedagogical education, but you have experience of similar work, then you can be an amateur tutor in Polygled.

What is the difference between a professional tutor and an amateur tutor?

A professional tutor is a graduate, a professional teacher of a foreign language.

An amateur tutor is a person who thinks that he knows how to teach languages and believes that he can take money for it. He really can be a good teacher and is likely to be cheaper than a professional tutor.

When looking for a particular category of a teacher, click/tap either "Amateur" or "Professional in the filters."

How can I find students in Polygled?

First of all, fill in your profile as much as possible (including noting your interests, posting a video about yourself) and mark all your time free for lessons in the calendar. Be ready to accept applications for a lesson from students.

In addition, you can search for students by yourself. Just choose from among those, who teach the language you learn and offer them your services.

How can I get money for the lesson?

You need to log into your profile and click on the "$" icon to send us a request to withdraw the amount from your account in Polygled.

We will contact you and send you the money you earned (minus our commission 10%) to the details you specified within 72 hours.

What does a tutor rating mean?

The rating of the tutor is based on the ratings of his students and the number of lessons he has taught. It can not be increased for the money. It is a disinterested measure of the tutor's quality.

How can I delete my account?

In order to delete your account, you need to email us the request with the reason for removal to the address: support@gledlingvo.com

We would like to understand the reason for your desire to deactivate your account. We would be very grateful if you shared the reason. Maybe we can change your decision.

What is Gled?

Gled is our gratitude to you for your activity in Polygled.

We recharge you Gleds for registration, when you invite your friends in Polygled, for each of your dialogues or lessons here.

We are working for the Gleds to become a form of payment for services that can be obtained in Polygled.

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